Free standard shipping on orders over $99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Product information
Item: Sofa nest
Color: brown, navy blue
Specifications: S (approximately suitable for pets of about 15 kg), M (approximately suitable for pets of about 40 kg), L (approximately suitable for pets of about 80 kg), XL (approximately suitable for pets of about 120 kg)
Size information:
S size: 60*35CM, suitable for less than 15 kg, weighing about 480 grams
M size: 85*45CM, suitable for about 40 kg or less, weighing about 890 grams
L size: 100*64CM, suitable for about 80 kg or less, weighing about 1250 grams
XL size: 115*70CM, suitable for about 120 kg or less, weighing about 1700 grams
Packing list
Pet nest x1
All products have a 30 day return policy unless otherwise marked.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship to US, Canada, Australia, UK and Europe Countries.
Estimated Processing Time: 2 - 5 days.
FREE shipping on orders over $99.
Estimated Delivery Time: 7 - 30 days.
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